Terms of service

Last updated: May 13, 2026

1. Overview These Terms of Service govern your use of soulfoods.ca and any purchases made through our store. By accessing our website or placing an order, you agree to these terms. Soul Foods is operated by Soul Food Ventures, based in Surrey, British Columbia, Canada.

2. Products We reserve the right to modify or discontinue products at any time without notice. Product images are for illustrative purposes and may vary slightly from the actual product. All weights and quantities are as described on each product listing.

3. Pricing & Payment All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We accept all major credit cards and payment methods available at checkout. Payment must be received in full before an order is processed.

4. Orders By placing an order, you confirm that the information you provide is accurate and complete. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, suspected fraud, or product unavailability. You will be notified and refunded in full if your order cannot be fulfilled.

5. Shipping Orders are processed within 1–2 business days. Delivery typically takes 2–3 business days after dispatch. Free shipping is available on orders $30 and over across Canada. For full details, see our Shipping Policy.

6. Returns & Refunds We offer a 30-day satisfaction guarantee. If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund or exchange. For full details, see our Return Policy.

7. Use of This Website You agree not to misuse this website, attempt unauthorized access, scrape content, or use it for any unlawful purpose. All content on soulfoods.ca — including text, images, and branding — is the property of Soul Food Ventures and may not be reproduced without permission.

8. Limitation of Liability Soul Food Ventures shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the order in question.

9. Governing Law These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein.

10. Changes to Terms We may update these terms at any time. Continued use of our website after changes are posted constitutes acceptance of the updated terms.

11. Contact For any questions regarding these terms, contact us at customercare@soulfoods.ca.