Shipping policy

We process all orders within 1–2 business days of receiving payment. Once shipped, you will receive a confirmation email with tracking information.

Delivery Timeframes After dispatch, delivery typically takes 2–3 business days depending on your location within Canada. Please allow up to 5 business days during peak periods or for more remote areas.

Free Shipping We offer free shipping on orders $30 and over across Canada. Orders under $30 may be subject to a shipping fee calculated at checkout.

Order Inquiries For any shipping questions or urgent requests, contact us at customercare@soulfoods.ca and we'll be happy to help.

Please note: delivery timeframes are estimates and may vary due to carrier conditions, weather, or other factors outside our control.